What is the Advanced Facilitator: Conflict & Collaboration Micro-Credential course?
This one-day micro-credential focuses on facilitation skills for handling disagreement in Agile teams and Agile Release Trains. It is aimed at facilitators, Scrum Masters, and leaders who want structured techniques for turning conflict into productive collaboration.
What is Advanced Facilitator: Conflict & Collaboration Micro-Credentialro-Credential training about?
This course gives you a clear, structured path through how the Scaled Agile Framework aligns many teams around a common cadence, vision and flow of value. You will learn the underlying principles, when and why to apply them, and how to avoid the mistakes teams make in practice. Sessions are interactive and discussion-led, so you build understanding you can defend on the job — not just exam recall.
Key highlights of the Advanced Facilitator: Conflict & Collaboration Micro-Credentialro-Credential course
- Live, instructor-led training delivered by experienced practitioners
- Hands-on activities, real-world examples and case discussions in every session
- Practical focus on applying Advanced Facilitator: Conflict & Collaboration Micro-Credentialro-Credential in your own role and organisation
- Downloadable course materials and reference guides to keep
- Small-group format with room for your specific questions
- Certificate of participation from Simplilead, plus guidance toward certification
Skills you will gain
The Advanced Facilitator: Conflict & Collaboration Micro-Credentialro-Credential program is built around the capabilities that matter in Scaled Agile (SAFe):
- Aligning multiple teams around shared objectives
- Planning and running Program Increments (PI)
- Managing flow across an Agile Release Train
- Connecting strategy to execution with lean portfolio thinking
- Coordinating dependencies and managing risk at scale
- Driving relentless improvement across the organisation
Who should attend?
This Advanced Facilitator: Conflict & Collaboration Micro-Credentialro-Credential course is ideal for release train engineers, product managers, architects, Scrum Masters and leaders coordinating agile at enterprise scale. There are no rigid prerequisites — just an interest in doing the work well and a willingness to take part in the hands-on sessions.
Why train with Simplilead?
We focus on outcomes, not slideware. Expert trainers, practice-led sessions and ongoing learner support mean you finish the Advanced Facilitator: Conflict & Collaboration Micro-Credentialro-Credential training able to help large organisations deliver value faster with aligned, agile teams — with a credential that signals real capability to employers.
The programme runs for 1 day of live, instructor-led training and leads to a credential awarded by Scaled Agile. The certification exam fee is included in the course price.
Who should take the Advanced Facilitator: Conflict & Collaboration Micro-Credential course?
Advanced Facilitator: Conflict & Collaboration Micro-Credential training is designed for professionals who want to apply it in their current or next role, including:
- Scrum Masters facilitating tense retrospectives or planning sessions
- RTEs mediating priorities between teams on an Agile Release Train
- Agile coaches supporting teams through disagreements about direction
- Product Owners negotiating scope with stakeholders who disagree
- Leaders who must facilitate cross-functional decisions with competing interests
What are the prerequisites for Advanced Facilitator: Conflict & Collaboration Micro-Credential?
- No formal prerequisites; experience facilitating team meetings is useful
Live instructor-led training
Advanced Facilitator: Conflict & Collaboration Micro-Credential
₹24,999
View course & schedulesWhat will you learn in the Advanced Facilitator: Conflict & Collaboration Micro-Credential course?
By the end of the training you will be able to:
- Distinguish healthy task conflict from relationship conflict within Agile teams
- Apply structured facilitation techniques to surface and resolve competing viewpoints
- Use active listening and questioning to uncover underlying interests
- Design workshop agendas that keep cross-team discussions productive and inclusive
- Handle strong personalities and silent participants during team events
- Reach explicit agreements and follow-up actions after a difficult conversation
What is the Advanced Facilitator: Conflict & Collaboration Micro-Credential syllabus?
The curriculum is delivered over 1 day and covers 5 modules:
Module 1: Understanding Conflict in Agile Teams
- Sources of conflict in delivery
- Task versus relationship conflict
- Conflict styles and tendencies
- Impact on flow and trust
Module 2: Listening and Questioning
- Active listening practice
- Open and probing questions
- Separating positions from interests
- Reflecting back to confirm
Module 3: Facilitation Techniques
- Setting ground rules
- Structured discussion formats
- Dot voting and fist-to-five
- Managing dominant voices
Module 4: Resolving Disagreement
- Finding common ground
- Options generation and evaluation
- Decision-making approaches
- Recording agreements and actions
Module 5: Building Collaborative Habits
- Psychological safety basics
- Working agreements across teams
- Retrospective follow-through
- Sustaining collaboration over time
What is the Advanced Facilitator: Conflict & Collaboration Micro-Credential exam format?
The credential is awarded by Scaled Agile. The exam fee is included with this course.
| Questions | 45 multiple-choice and multiple-select questions (most SAFe 6.0 exams) |
|---|---|
| Duration | 90 minutes |
| Pass mark | Varies by exam (typically 73–80%) |
| Format | Scenario-based questions taken online via the SAFe Community Platform |
| Delivery | First attempt included with course registration (within 30 days of course completion) |
| Certification validity | 1 year |
| Renewal | US$295 annual renewal (varies by certification) via the SAFe Community Platform, plus continuing education |
How much does the Advanced Facilitator: Conflict & Collaboration Micro-Credential course cost?
Advanced Facilitator: Conflict & Collaboration Micro-Credential training with SimpliLEAD is priced from US$495, inclusive of the certification exam fee. Pricing covers 1 day of live training, courseware and post-class support. The course page shows the same price converted into your local currency, along with current schedules and offers. Payment is charged in US dollars.
Frequently asked questions
How is the Advanced Facilitator: Conflict & Collaboration Micro-Credential training delivered?
The Advanced Facilitator: Conflict & Collaboration Micro-Credential certification training is delivered as live, instructor-led online classes over 1 day, in small interactive batches with hands-on exercises and real-world examples. You also get session recordings, courseware, and post-class support. Weekday and weekend Advanced Facilitator: Conflict & Collaboration Micro-Credential batches are available, and corporate/in-house delivery can be arranged.
Can I take the Advanced Facilitator: Conflict & Collaboration Micro-Credential course online?
Yes. The Advanced Facilitator: Conflict & Collaboration Micro-Credential certification training is available as live online classes you can join from anywhere, alongside classroom batches in select locations. Both formats cover the same syllabus and prepare you for the Advanced Facilitator: Conflict & Collaboration Micro-Credential certification.
Who should attend the Advanced Facilitator: Conflict & Collaboration Micro-Credential course?
The Advanced Facilitator: Conflict & Collaboration Micro-Credential training course is ideal for Professionals seeking certification, Career switchers, and Team leads.
What are the prerequisites for the Advanced Facilitator: Conflict & Collaboration Micro-Credential certification?
You should have basic understanding of the domain. Beyond that, there are no formal prerequisites for the Advanced Facilitator: Conflict & Collaboration Micro-Credential training — our trainers take you from fundamentals to applied skills.
Who awards the SAFe certification?
The credential is issued by Scaled Agile, Inc., the body behind the Scaled Agile Framework (SAFe). The course is delivered by Simplilead's certified SAFe Program Consultants (SPCs).
Is the exam and SAFe Studio membership included?
Yes. The course includes the official certification exam attempt and a one-year SAFe Studio membership with access to digital courseware, the exam, and member resources.
What is the exam format?
The certification exam is taken online after the 1 day of training. It is multiple-choice, time-boxed, and can be attempted from home within the access window.
How do I renew a SAFe certification?
SAFe certifications are renewed annually through Scaled Agile for a small fee, which keeps your digital badge and Studio access active. We explain the renewal steps at the end of the course.
Do you offer group or corporate training for Advanced Facilitator: Conflict & Collaboration Micro-Credential?
Yes. We run private cohorts for teams with tailored scheduling, and offer group discounts for three or more participants. Contact us for a corporate/in-house quote.
What is your rescheduling and refund policy?
You can reschedule to a later batch at no extra cost with advance notice. Refunds are handled per our published cancellation policy — reach out to support and we'll help you switch dates or process a refund.
Live instructor-led training
Advanced Facilitator: Conflict & Collaboration Micro-Credential
₹24,999
View course & schedules