FLASH SALE — Flat 10% off with code SIMPLILEAD10
Simplilead

ITIL 5 Foundation Certification Guide: Syllabus, Eligibility, Exam & Cost

ITIL 5 Foundation training at Simplilead: live, instructor-led service certification with hands-on practice, expert trainers and real-world application.

What is the ITIL 5 Foundation course?

Master ITIL 5 Foundation with the ITIL 5 Foundation training at Simplilead. Designed around practice rather than slideware, this live course helps you build genuine, lasting capability in professional and apply it the moment you return to work.

What is ITIL 5 Foundation training about?

This course gives you a clear, structured path through the core principles of the subject and how to apply them effectively in practice. You will learn the underlying principles, when and why to apply them, and how to avoid the mistakes teams make in practice. Sessions are interactive and discussion-led, so you build understanding you can defend on the job — not just exam recall.

Key highlights of the ITIL 5 Foundation course

  • Live, instructor-led training delivered by experienced practitioners
  • Hands-on activities, real-world examples and case discussions in every session
  • Practical focus on applying ITIL 5 Foundation in your own role and organisation
  • Downloadable course materials and reference guides to keep
  • Small-group format with room for your specific questions
  • Certificate of participation from Simplilead, plus guidance toward certification

Skills you will gain

The ITIL 5 Foundation program is built around the capabilities that matter in professional:

  • A solid grasp of the core concepts and vocabulary
  • Practical techniques you can apply immediately
  • How to avoid common real-world pitfalls
  • Confidence to apply the approach in your own role
  • Communicating the approach to colleagues and stakeholders
  • A foundation for further certification and growth

Who should attend?

This ITIL 5 Foundation course is ideal for professionals looking to formalise their skills and advance their careers. There are no rigid prerequisites — just an interest in doing the work well and a willingness to take part in the hands-on sessions.

Why train with Simplilead?

We focus on outcomes, not slideware. Expert trainers, practice-led sessions and ongoing learner support mean you finish the ITIL 5 Foundation training able to apply the subject confidently in day-to-day work — with a credential that signals real capability to employers.

The programme runs for 2 days of live, instructor-led training and leads to a credential awarded by PeopleCert (on behalf of AXELOS). The certification exam fee is included in the course price.

Who should take the ITIL 5 Foundation course?

ITIL 5 Foundation training is designed for professionals who want to apply it in their current or next role, including:

  • Professionals seeking certification
  • Career switchers
  • Team leads

What are the prerequisites for ITIL 5 Foundation?

  • Basic understanding of the domain

Live instructor-led training

ITIL 5 Foundation

2 Days | Live ClassesExam fee included

What will you learn in the ITIL 5 Foundation course?

By the end of the training you will be able to:

  • Master core concepts
  • Real-world application
  • Pass the certification exam

What is the ITIL 5 Foundation syllabus?

The curriculum is delivered over 2 days and covers 5 modules:

  1. Module 1: Foundations & Key Concepts

    • Core principles and terminology
    • Why the approach matters
    • Where it applies
    • Setting the context
  2. Module 2: Core Practices

    • The main techniques in detail
    • Step-by-step application
    • Worked examples
    • Common pitfalls to avoid
  3. Module 3: Tools & Techniques

    • Practical tools of the trade
    • Hands-on exercises
    • Templates and checklists
    • Tips from practice
  4. Module 4: Applying It in Your Role

    • Real-world scenarios
    • Adapting to your context
    • Working with stakeholders
    • Measuring success
  5. Module 5: Continuous Improvement & Next Steps

    • Reviewing and refining
    • Sustaining the practice
    • Further learning paths
    • Preparing for certification

What is the ITIL 5 Foundation exam format?

The credential is awarded by PeopleCert (on behalf of AXELOS). The exam fee is included with this course.

Questions40 multiple-choice questions (ITIL 4 Foundation)
Duration60 minutes, closed book
Pass mark65% (26 of 40 correct)
DeliveryPeopleCert online proctored exam
Certification validity3 years
RenewalRenew via CPD points with a PeopleCert Plus subscription, or retake the exam

How much does the ITIL 5 Foundation course cost?

ITIL 5 Foundation training with SimpliLEAD costs ₹24,999 (US$695), inclusive of the certification exam fee. Pricing covers 2 days of live training, courseware and post-class support. Check the course page for current schedules, offers and local-currency pricing.

Frequently asked questions

How is the ITIL 5 Foundation training delivered?

The ITIL 5 Foundation certification training is delivered as live, instructor-led online classes over 2 days, in small interactive batches with hands-on exercises and real-world examples. You also get session recordings, courseware, and post-class support. Weekday and weekend ITIL 5 Foundation batches are available, and corporate/in-house delivery can be arranged.

Can I take the ITIL 5 Foundation course online?

Yes. The ITIL 5 Foundation certification training is available as live online classes you can join from anywhere, alongside classroom batches in select locations. Both formats cover the same syllabus and prepare you for the ITIL 5 Foundation certification.

Who should attend the ITIL 5 Foundation course?

The ITIL 5 Foundation training course is ideal for Professionals seeking certification, Career switchers, and Team leads.

What are the prerequisites for the ITIL 5 Foundation certification?

You should have basic understanding of the domain. Beyond that, there are no formal prerequisites for the ITIL 5 Foundation training — our trainers take you from fundamentals to applied skills.

Who awards ITIL certification?

ITIL is the world's most widely adopted IT service management framework, awarded by PeopleCert (on behalf of AXELOS). Simplilead's trainers are seasoned ITSM practitioners.

Is the exam included?

Yes. The course fee includes the official ITIL Foundation exam, taken online with remote proctoring, along with the digital courseware and sample papers.

What is the exam format?

The Foundation exam is 40 multiple-choice questions with a 65% pass mark, completed in 60 minutes. We cover every exam area and run practice tests before you sit it.

Do I need prior experience?

No prior ITSM experience is required for Foundation. A general awareness of IT services is helpful but the trainer builds up from first principles.

Do you offer group or corporate training for ITIL 5 Foundation?

Yes. We run private cohorts for teams with tailored scheduling, and offer group discounts for three or more participants. Contact us for a corporate/in-house quote.

What is your rescheduling and refund policy?

You can reschedule to a later batch at no extra cost with advance notice. Refunds are handled per our published cancellation policy — reach out to support and we'll help you switch dates or process a refund.

Live instructor-led training

ITIL 5 Foundation

2 Days | Live ClassesExam fee included

Related certification guides